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Ever wondered why sometimes your printed documents look unbalanced on the page—only to find the printer settings on your software defaults to Letter?  Well, that’s probably because your software was designed in, and primarily for, the American market.  However, in Australia—and almost every other country outside the Americas—the standard page size is A4. But why

Shortened forms of words and phrases abound in our language: contractions, abbreviations, acronyms and initialisms. When the abridged form is spoken, most people understand what is meant, so much so that many acronyms have become recognised words in their own right (eg, Qantas, laser, scuba, to identify just a few). However, when it comes to

There are well-known differences between spelling in the US and UK/Australia – and there are some counties that try to confuse everyone by doing a combination of the two. In Australia, most people are aware of the -ize/-ise differences. And the “missing vowels”: -or/-our, ter-tre, e/ae, o/oe. Medical jargon is rife with them. Yet, these

No one would dispute that accuracy in medical documentation is vital. Generally, typing accuracy is calculated by the number of correct entries divided by the total number of entries, and then multiply by 100 to get a percentage.  For those who like formulas, Accuracy = (1 – # errors) x 100 We’ve looked at this

We’ve all heard the common catchcry that outsourcing can save you money.   But does it really?  Well let’s do the math! So, you’ve decided you can afford to pay a staff member $25 per hour, which on a full-time basis is $48,750 per annum.  But that’s not all it will cost you! There’s all the